In late September 2018, our sedan died on the driveway at my mother's condo and we needed to have it towed to the dealership. Jay, our Tow Truck Technician was friendly, helpful and professional. He was on site within 30 minutes, took it to the dealer for us for a reasonable rate. We've since needed United Towing two additional times and the administrator who answered our calls is courteous and professional. They have a good group of people to work with when your car breaks down and you need it moved.