Greeted by United Towing driver Damian, who was very professional, helpful and patience throughout the entire time. If you need roadside assistance call United and request Damian. Awesome personality!!
Greeted by United Towing driver Damian, who was very professional, helpful and patience throughout the entire time. If you need roadside assistance call United and request Damian.
After taking the time to read multiple reviews I can understand why so many people are happy. Today my wife's car needed to be towed back to the dealership. Billy Howell Ford recommended United Towing and I can see why. Aaron Corum was out in the field today and went above and beyond. First I did not mind waiting because it was during rush hour. Right around 4:30 we called and we knew we'd have to wait. Patient is a virtue and understanding goes a long way. When this young man showed up he listened to what we were going through. Started to look for what the cause could be. Identified it, and educated us on what caused the issue. (Shift gear was locked). He politely gave us two options and let us make an educated decision based on the information he provided. At no time did we feel pressured into making a decision. And to top it off. Once he knew how important it was for us to have our car at the dealership by 8 p.m he bravely got in that traffic and made it on time. We knew that he could easily taken the car to the shop because he might not make it on time only to drive back to the shop with the car. But this man took it upon himself to put our family first and made the trip. That alone says a lot about a company and a dedicated professional. Thank you so much Aaron for going out of your way. May you be blessed 10 fold 🙏