I don't know much about what sets a towing company apart from another other than whoever answers the phone takes your call and schedules what you need and equally but almost a little bit more importantly the person that tells your vehicle. The equipment is all the same for the most part there's not much left. When you look at that differentiator the office staff was phenomenal. I didn't get up recording I didn't wait on hold I didn't get sent to an answering service I got a live person she was quick got the information she needed and got it moving. Now on with the driver his name is Ron and I've had a lot of vehicles towed in my time I used to own a fleet of vehicles and they were old and constantly being towed so the basis for my experience is broad.
Ron has to be the nicest most pleasant cooperative friendly helpful individual I've ever seen driving a tow truck he really is just got a great demeanor about him and the professional side - by that I mean, loading unloading of your vehicle handling it, care, not being in a rush etc. Phenomenal. The individual really cares about what he's doing and the people he's helping and I'm taking the time to write this review which I usually would not do because the whole experience was stellar and that is frankly rare in the tow truck business. This is not fine dining with table service you know they're not here to polish your shoes and pamper your butt it's a tow truck service. This one however is definitely a five star tow truck service and I would recommend them. I live in this area so future calls for me will definitely go to them. The guys down the street by the way the other company they quoted me $430 to tow a truck 8 Miles nothing special nothing difficult I even had the truck backed up where they can get right to it $430 let me say it again their competitors. Don't even bother just call these guys you'll be in good hands the price was more than fair and whoever reads this that doesn't mean make it higher next time it just means it was fair I don't want to get you out of the big head thinking you need to raise it or something.